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DSL internet

DSL internet, and what to do if it is all you have

DSL is the oldest broadband still widely sold. It is cheap and it reaches almost everywhere — and it is being switched off, area by area.

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How DSL works

DSL sends data over the copper telephone line already running to your house, using frequencies above those used by voice calls. That is why you can be on a DSL connection and a landline at the same time, and why DSL was available almost everywhere from the start — the wiring was already there.

The catch is distance. A DSL signal weakens the further it travels down copper, so your speed depends heavily on how far you are from the telephone exchange or street cabinet. Two houses on the same plan a mile apart can get genuinely different speeds, and neither is a fault to be fixed.

What to expect

Distance from cabinet Typical download Realistic use
Very close 50 – 100 Mbps Streaming and general use for a small household
Moderate 15 – 40 Mbps One or two HD streams, browsing, email
Far 3 – 10 Mbps One stream at a time; video calls will struggle
Very far Under 3 Mbps Below the FCC broadband threshold in practice

Indicative. Actual performance depends on line quality and the technology deployed at the cabinet.

Uploads on DSL are typically a small fraction of the download speed, often between 1 and 20 Mbps. On slower lines this is what makes video calls difficult, more so than the download figure.

DSL is being retired

Several major carriers have stopped selling DSL to new customers and are progressively decommissioning copper as they replace it with fiber. If you are on DSL today, at some point you will receive notice that the service is ending in your area.

If DSL is your only wired option

  1. 1 Check fixed wireless from local providers — often overlooked and frequently faster than DSL.
  2. 2 Check 5G home internet, which now covers a lot of areas that only ever had DSL.
  3. 3 Check low-earth-orbit satellite if you are genuinely remote and need video calls to work.
  4. 4 Ask your electric cooperative whether it is building fiber; many are.
  5. 5 Recheck every six to twelve months. Rural availability is changing faster than at any point in the last twenty years.

In the meantime, small things help disproportionately on a slow line: connecting the main computer by ethernet, limiting background updates to overnight, and lowering streaming quality by one step so a video call is not competing with 4K.

FAQ

Frequently asked questions

Why is my DSL slower than the speed I pay for?

Usually distance from the exchange or cabinet, which cannot be fixed at your end. Old internal phone wiring and line faults also matter — if the speed dropped suddenly rather than always being low, report it as a fault.

Is DSL good enough for streaming?

For one HD stream at a time on a reasonable line, yes. For 4K, or for several people watching at once, generally not.

Can I keep DSL if I cancel my landline?

Usually yes — most providers sell it as a standalone service, though a small line-rental charge sometimes remains.

What replaces DSL when it is switched off?

Normally fiber from the same carrier, where they have built it. If they have not, fixed wireless or 5G home internet are the usual alternatives. Check your address rather than accepting the first offer.

Free concierge

Rather have someone else do the comparing?

Tell our team what your household actually does online — how many streams, how many gamers, whether anyone works from home — and they will come back with two or three real options, negotiate the promo, and book the install window.

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    8:00am – 6:00pm PST, no phone tree

  • No pressure, ever

    We do not cold-call and we do not resell your details

  • Moving soon?

    We time the switch so you are never paying two providers

Takes about 4 minutes

Let's get you connected

Every broadband, TV and utility provider's plans and pricing — from a single address.

Prefer to talk it through? Call our free concierge on 716-254-3097